Privacy Policy

At MapleGlow Hair Studios, we are committed to protecting your privacy and ensuring the security of your personal information when you use our online platform and services.

Information We Collect

We collect and process the following information to provide our hair consultation, installation, maintenance, coloring services, and retail product sales:

• Personal details such as your name, contact information, and address
• Appointment and consultation details
• Payment and billing information
• Communication preferences and customer feedback
• Website usage data collected via cookies and analytics tools

How We Use Your Information

Your personal data is used solely for the purposes of:

• Booking and managing hair extension consultations and services
• Processing payments and orders for products and services
• Providing customer support and responding to inquiries
• Improving our offerings and personalizing your experience
• Complying with legal obligations and protecting our rights

Legal Basis for Processing

We process your data based on your consent, contractual necessity, or compliance with legal requirements, in accordance with applicable privacy laws, including the GDPR.

Data Sharing and Disclosure

We do not sell your personal information. We may share data with trusted third-party service providers who assist us with:

• Payment processing
• Appointment scheduling
• Website hosting and analytics

These providers are contractually required to keep your data secure and use it only for specified purposes.

Cookies and Tracking Technologies

Our platform uses cookies to enhance user experience, analyze site traffic, and deliver relevant content. You can control cookie preferences through your browser settings.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Rectify or update inaccurate information
• Request deletion of your data where applicable
• Object to or restrict processing
• Request data portability

To exercise these rights, please contact us at our physical address below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined or as required by law.

Contact Information

For privacy-related inquiries or requests, please reach out to us at our physical office:

Policy Updates

We may update this privacy policy periodically to reflect changes in legal requirements or our practices. We encourage you to review it regularly.